This bonus tool is a great way to recruit every customer that orders from your store into your referral program if they have a positive experience in your store. You can offer them an incentive if they answer one question survey.
Step 1. Login to your Shopify admin panel.
- Step 2. From your Shopify admin, go to Settings and click on .
Step 3. Look for Order processing and paste the code field provided for Additional scripts. Click on Save button.
Once your successfully added the code, a pop up will show on your order confirmation page.
If your customer clicks the Rate Us Now button, they will be prompted to take a Survey as shown here:
Show if someone rates a 9 or 10 what happens:
If someone rates a 9 or 10 you can have them automatically signed up for your referral program and then you can ask them for a review on any site like Facebook or anywhere you get reviews in exchange for another reward like a $10 Amazon gift card or anything that you decide as shown here.
Unfortunately, not every customer will rate you a 9 or 10, so if someone rates you between 1 - 6 you can just ask them why and ask them if they would like a call from a manager as you can see here when I selected 2.